Queensland Compassionate Services

Ruby’s appearance on Radio 4EB

Last Friday, Ruby Hasaleh Support Coordinator, Psychosocial Recovery Coach and Founder of Queensland Compassionate Services made an appearance at Radio 4EB on air with Aramaic Radio Group representative Dina Hanhan.

Ruby took to the Aramaic airwaves to bring some insight and share her knowledge on the NDIS (National Disability Insurance Scheme) and how it’s changing lives across Australia, particularly within the CALD community.

From discussions around eligibility criteria to highlighting the array of supports available, Ruby provided invaluable insight into NDIS anyone interested in disability services and support

What is the NDIS?

As Ruby explained, “The NDIS stands for National Disability Insurance Scheme. It’s a nationwide initiative designed to provide tailored support for individuals with permanent disabilities. The scheme offers personalised plans that outline your goals, needs, and the services you can access.”

August 19, 2024
by William

Who Can Access the NDIS?

Ruby also discussed eligibility and who can access it

To be eligible, you must:

Be between 0-65 years old
Have a permanent disability that impacts your daily life
Be an Australian citizen or permanent resident

Types of Disabilities Covered:

Ruby shared, “We categorize disabilities into two types: Mental Disabilities, like Autism and Schizophrenia, and Physical Disabilities, such as Diabetes Mellitus (DM) and Cerebral Palsy (CP). For those over 9 years old, a formal diagnosis is required.”

Services Offered by Queensland Compassionate Services

Ruby highlighted the range of services QCS provides:

Core Supports: Daily living assistance, community access, and gardening.
Support Coordination & Psychosocial Recovery Coaching: Helping you understand and implement your NDIS plan and connecting you with appropriate services.
Improved Daily Living: Exercise Physio, Psychology, Social Work.

Why Choose QCS?

Ruby shared her motivation for what she does, “I have a huge passion for helping others, especially those from CALD (Cultural and Linguistically Diverse) backgrounds. After migrating to Australia over a decade ago, my husband and I established QCS to help individuals navigate new systems and cultures while dealing with disabilities.”

Do You Have to Move?

Ruby emphasised, “One of the best aspects of the NDIS is its focus on Choice and Control. You have the freedom to choose where you live and with whom—there’s no requirement to relocate.”

Need more info?

If you think you’re eligible for the NDIS or need help with the application process, QCS can provide you with the right support and guidance and connect you with additional resources.

Breaking Down Language Barriers : How Multilingual Support Enhances Disability Services

Navigating disability support services can be daunting, especially when language barriers come into play. For individuals from Culturally and Linguistically Diverse (CALD) backgrounds, accessing essential services can be challenging if information isn’t available in their native language.

Multilingual support isn’t just convenience- it’s an essential component of effective disability care.

Imagine trying to access vital support services but struggling to understand the forms, instructions, or even the staff. This situation can often lead to increased frustration and delays, ultimately impacting quality of care. By offering multilingual resources and hiring staff who are from CALD backgrounds and or speak multiple languages, disability services can bridge this gap, ensuring individuals receive the right information and feel understood.

Multilingual support enhances trust and communication between service providers and CALD clients, leading to more personalised and effective care. It also empowers individuals to back themselves and make informed decisions about their support needs

Incorporating multilingual options improves service delivery and also fosters a more inclusive environment. By breaking down these language barriers, we make disability support services accessible and welcoming for everyone, regardless of their linguistic background.

September 02, 2024
by William

How to support loved ones with mental disabilities

Supporting loved ones with mental disabilities can be both challenging and deeply rewarding. In Queensland, approximately one in five people will experience a mental health issue each year, highlighting the importance of effective support systems for individuals and their families.

Families play a crucial role in managing mental disabilities, offering both emotional and practical support. Understanding the specific nature of the mental health condition is crucial. The involves educating oneself about the symptoms, treatment options and available resources. Knowledge empowers families to provide informed support and advocate for their loved ones effectively

Communication is key. Open, compassionate conversations can help family members express their feelings, share concerns, and find solutions together. Additionally, creating a structured environment can provide stability, which is often beneficial for managing mental health conditions

Self-care for family members is just as important. Supporting a loved one can be emotionally taxing, so it’s vital for caregivers to seek their own support, whether through counselling, support groups or taking time for personal well-being.

In Queensland, resources such as mental health services and community support groups are available to assist families in navigating these challenges. By combining knowledge, empathy and self-care, families can significantly enhance the well-being of their loved ones and themselves

September 02, 2024
by William

Go Back